September 27, 2010 at 5:41 pm
· Filed under Sleep EZ News
Business can be cold hearted and for many companies their bottom line boils down solely to the dollar made. But what is that dollar really worth if it was made at the expense of the customer-especially if chances are slim and none that the customer will ever do repeat business with you or refer customers to you because of their overall dissatisfaction in dealing with your company and the product they received?
When was the last time you dealt with a place of business and left feeling………
- they really listened to you and tried to address your needs?
- they drew you out with additional questions to get to the heart of what you were trying to accomplish?
- they took whatever time necessary to show you or tell you what they had to offer you?
- they were forthright and very thorough in their answers to your questions?
- if they didn’t have an answer they told you so and promised to research it for you?
- they didn’t try to high pressure you into a decision to buy that you weren’t quite ready to make?
- they delivered the product as promised to you?
- they treated you after the sale with the same interest and concern for your satisfaction as before the sale?
- they made it right if by chance they didn’t get it right the first time?
If your company got immediate customer reviews each day on these items how would it rate?
There’s nothing better than a satisfied customer who spreads the word with great enthusiasm about your business. And there’s nothing worse than an unhappy customer that spreads negativity about your business. It costs a lot financially in this day and age to advertise and bring the customer to your place of business in order to have the opportunity to make the sale. Wouldn’t it be nice if all businesses thought about how they “really” treat their customers so they could build a happy, loyal, satisfied customer base who acted as an army of “foot soldiers” for the company… spreading the word. Building longevity in a business is strengthened by solid customer satisfaction.
The “old fashioned way of true customer service” does still exist with Sleep EZ. We’d like you to be the next to experience it!
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August 14, 2009 at 12:24 pm
· Filed under Sleep EZ News
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August 3, 2009 at 1:11 pm
· Filed under Sleep EZ News
ELIMINATING THE CONSUMERS RISK IN SELECTING THE RIGHT MATTRESS
What a minefield consumers enter when they embark on their search for the perfect mattress because it cannot be found by lying on a mattress for a few minutes in a showroom with a sea of mattresses to choose from. The problem is once you buy a conventional innerspring bed you can’t adjust the feel, even to the slightest degree. Air and water beds can be adjusted in support but the surface tension on a person’s body remains the same. Enter Sleep EZ with their “Select Sleep” natural latex mattress, in layered design.
LAYERED LATEX MATTRESS WITH 15 YEAR TRACK RECORD
Sleep EZ’s latex mattress line consists of individual 3″ layers of all natural latex, placed in a stack, and encased in an all wool and organic cotton zippered cover. Each layer has its own firmness rating of either, soft, medium, firm, or extra firm. The layers are not glued together, thus allowing the consumer to adjust comfort and support merely by changing the stacking arrangement. The layers grab and adhere to each other due to the natural texture and density of latex foam and rules out any shifting of components. And, with soft latex layer on firm support layers, surface tension against a persons’ body is reduced for a deeper sleeping experience. Once a person finds the best comfort arrangement they “zip up the mattress and sleep on it for the next 20 years”.
Sleep EZ, a third generation mattress factory in Phoenix, AZ , has made this design the corner stone of their manufacturing line for the past 15 years and thrive on referrals and new purchases from past customers.
BETTER QUALITY
In addition to the adjustability, the layered concept introduces another benefit at the manufacturing level in the form of quality control. There are approximately 30 raw latex manufacturers around the world, each having different levels of technology to mold latex and deliver to mattress manufacturers. Many are very old with outdated facilities and technology. It doesn’t mean their latex isn’t good but quality of the latex cores may not be consistent with every production. The internal quality of cores, as far as air pockets and voids are concerned can vary with each production. Slicing cores in half exposes a batch of latex cores that might not pass the quality threshold set by a particular mattress manufacturer such as Sleep EZ. End result is we now have a new level of quality control in our manufacturing process that doesn’t exist with other manufacturers; even the majors such as Sealy, Simmons, Serta, and Spring Air.
Compare this to a seller of latex who only sells solid cores. They buy and sell the cores, never knowing if their products are as perfect on the inside as they look on the outside. That risk is passed on to the consumer. For indepth information about latex qualities, history, types, and manufacturing processes, visit our latex mattress buyers guide at SleepEZ.com.
SLEEP EZ NATURAL LATEX MATTRESSES “THE ULTIMATE IN LUXURY AT A COMFORTING PRICE”
Combining premium latex from the 3 leading suppliers in the world, along with a “true factory direct concept” Sleep EZ delivers the finest latex mattress at the best price throughout the United States. Contact us at http://www.sleepez.com on the web or 888.707.7533. We look forward to serving you.
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October 5, 2008 at 1:03 pm
· Filed under Sleep EZ News
We are pleased to announce the opening of our newest showroom in Scottsdale Arizona. Our new facility is located at:
Scottsdale / Tempe
900 N Scottsdale Rd
Scottsdale, Az 85281
480-966-8731
Hours of Operation for this location:
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SCOTTSDALE HOURS
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| Mon – Fri |
10-6 MST
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| Saturday |
9-5 MST
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| Sunday |
CLOSED
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Stop by and browse our line of Quality Latex Mattresses.
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